• AIRDOCS Global CEO, Greg Twemlow

    If delivering an outstanding customer experience is at the heart of your business, then AIRDOCS aligns perfectly with your strategy.

    ~ Optimizing customer experience

    ~ Minimizing operational costs

    ~ Leveraging digital channels

    ~ Launching campaigns faster than you could ever imagine

    ~ Overall easier customer communications

  • About A.I.R.DOCS Global

    Automated Intelligent Relevance

    Making every customer communication engagingly relevant in terms of message, medium and moment.

    Relationships are the bedrock of business and customer service. At the heart of every strong relationship is communication. Yet, as communication technology has evolved, companies have traded relevance for convenience at every turn. It's never been easier to send a message and it's never been harder to be heard. AIRDOCS is here to bring the personal sense of face-to-face conversation to digital communication. We believe that communicating more easily doesn't have to result in a loss in meaning, transparency, or continuity. We know that our platform can help organizations connect with their customers more deeply than ever.


    AIRDOCS was founded by customer communications experts. We simplify and expedite the design, creation and delivery of customer communications projects. AIRDOCS ensures every message you provide to your customers is functionally designed, personalised, actionable and delivered via the customer's preferred channel.


    AIRDOCS is a Software as a Service platform that eliminates the traditional problems you face with large scale on-premises solutions. With our AZURE hosted Cloud platform we leverage your data to deliver rich, engaging and compelling communications. Content is held in a single, secure location and the management of data processing, marketing and distribution rules is fast and simple.


    The AIRDOCS platform was designed to deliver Automated Intelligent Relevance to maximize engagement. AIRDOCS operates in the Microsoft AZURE Cloud and employs state-of-the-art data security architecture. AIRDOCS meets and surpasses the most stringent penetration testing. We have a culture of strong privacy principles and leading security practices that govern our approach to helping protect customer information. This approach has been informed by years of experience in dealing with, and responding to, a wide range of data security issues. The AIRDOCS Application Security Layer is built on Microsoft's AZURE security foundations.



    Airdocs NZ is now available to the New Zealand market, the founders have a long and close association with Airdocs Australia and Airdocs Global

    AIRDOCS Australia

    Airdocs Australia was established in 2011 by and lead the migration to the cloud with an architecture based on Microsoft Azure. Airdocs Australia is positioned to provide services to subsidiaries spread around Australasia or the world – borders are no longer a limitation.

    AIRDOCS Global

    Airdocs was founded by customer communications experts in 2001. Starting out with traditional print media, it was one of the first companies globally to utilise SMS for corporate communications due to the market demand across Africa. From there Airdocs has grown into other modern electronic media - and in the process picked up some of the leading international companies as clients


  • Video Marketing

    Tell your story using the most engaging media - video is 70% of all Internet traffic

    AIRDOCS makes your communications come alive

    SaaS for Bank CMOs who value customer experience

    Airdocs: Agile, data-driven, digital marketing

    CSF® in the AIRDOCS Cloud (CSF is a registered mark of FIS Global)

    Messaging That Engages

    Get Your Marketing System Back in the Groove

    TestPilot by AIRDOCS - Launch Your Campaign in < 7 Days

    AIRDOCS - It's Like a Breath of Fresh Air

    Digital Messaging by AIRDOCS - save a bucket-load of cash

    AIRDOCS aligns perfectly with your customer strategy

  • Messaging Powered by Automated Intelligent Relevance

    Making every customer communication engagingly relevant in terms of message, medium and moment.

    Making every customer communication engagingly relevant in terms of message, medium and moment.

  • AIRDOCS delivers Mass Intimacy™

    Life as we know it has become more and more digital. There is no escaping it. This reality has driven a sweeping change in customer expectations whether it be a consumer, patient, employee, insured, supplier, vendor or follower. A growing number of customers—from all walks of life—insist on engaging with organizations differently. Conveniently. Digitally. For organizations, this first presents the challenge to meet these evolving expectations and it also represents a compelling opportunity to achieve major business improvement through the strategic application of technology. AIRDOCS - making every customer communication engagingly relevant in terms of message, medium and moment.


    POWERED BY Automated Intelligent Relevance

    Compared to on-premise solutions, AIRDOCS Cloud CCM is:

    • 2-3 times faster to implement
    • instantly responsive to marketing initiatives
    • around 50% less costly to operate
    AIRDOCS logo

    Comprehensive CCM

    Fully functional customer communications management

    A single platform that fulfills all of your line of business requirements while engaging customers and satisfying their increasing expectations.

    Business Empowerment

    The marketing team are in total control of timelines

    AIRDOCS empowers business users to orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.

    Software as a Service

    the strongest available data security

    The AIRDOCS CCM platform runs on Microsoft's AZURE Cloud and is available wherever AZURE operates ensuring data is secure and sovereign.

    Shift CAPEX to OPEX

    SET YOUR Budget based on document volumes

    Apply operational budgets to the subscription costs of the AIRDOCS Software as a Service platform. Prepare budgets based on document creation/delivery volumes and only ever pay for what you use.

    Guaranteed RoI

    all the risk is removed

    For proactively engaging with us, AIRDOCS will guarantee your RoI by offering pricing that ensures you achieve your goals.

  • What We Do

    Projects, features, clients




    • Grow faster with growing customer segments
    • No additional investment to scale up
    • Innovate and grow with the cloud
    • Unsurpassed Microsoft Azure security
    • Anywhere, any time

    Customer Engagement

    • Create customer relationships that last
    • The customer chooses the channel
    • High click-through rates with video delivered on YouTube


    IT Infrastructure
    • Spend less on IT infrastructure, focus more on customer communications
    • Experienced teams to manage the integration to your ERP and back end systems


    • Ready for mobile
    • email
    • text/ SMS
    • YouTube
    • Low establishment cost,
    • Ideal for digital transformation where the initial uptake may be uncertain
  • Contact Us

    Please include a few words about your enquiry.

    Auckland, New Zealand
    Mon-Fri 8am-6pm
    +64 21 2120147
  • Executive Profiles

    People behind AIRDOCS.

    Greg Twemlow

    Greg Twemlow


    An accomplished CEO, Greg combines technical depth with business savvy & creative flair and an ability to think analytically. He has worked internationally for more than 25 years in fields including: Big Data, Startups, E-commerce, Financial Services and Cloud/SaaS. Connect with Greg on LinkedIn

    James McLeman

    James McLeman

    Co-Founder/Director of Technology

    James has specialized in the high volume document management industry for the last 15 years. His expertise spans the areas of document composition, archiving, printing and conversion. He is an expert in integrations of complex Cloud and premises-based solutions. Connect with James on LinkedIn

    Christoff Breytenbach

    Christoff Breytenbach

    Chief Security Officer

    Christoff is Principal Consultant & Founder at Partners Consult, a provider of professional information security services and solutions. Partners Consult services an international list of clients. Christoff acts as AIRDOCS CSO and has established our security policy framework and our data security infrastructure. Connect with Christoff on LinkedIn

    Chris O'Donoghue

    Chris O'Donoghue

    Head of Cloud Operations

    Chris is a highly proficient, strategically minded and customer focused leader. A Cloud operations expert with the ability to form strong working relationships with colleagues, senior management, clients and vendors. I have a commitment to start-up and social enterprises and revel in the challenges this brings. Connect with Chris on LinkedIn

    Judy So

    Judy So

    Chief Legal Advisor

    Judy graduated from the University of NSW with a Bachelor of Economics (Accounting & Financial Econometrics) and a Bachelor of Laws, and has a strong background in commercial law. Judy was admitted as a Solicitor of the Supreme Court of NSW in 2010 and is a dynamic team player. Connect with Judy on LinkedIn

    Neil Parker

    Neil Parker

    Chief Financial Advisor

    Neil is the founder and Managing Director of BridgePoint Group, a professional services firm providing advice and services to high potential private companies. Neil has guided AIRDOCS corporate operating structure to deliver optimum outcomes for all stakeholders in our business. Connect with Neil on LinkedIn

    Neil Parker

    Frik Botha

    Sales Marketing - Airdocs NZ

    Sales & Marketing

    +64 21 503 977

    Connect with Frik on LinkedIn

    John Marais

    John Marais

    Operations & Delivery- Airdocs NZ

    Solution Delivery

    +64 21 212 0147

    Connect with John on LinkedIn

  • Email & Phone

    Business Hours Mon-Fri NZST


    +64 21 503977 +64 21 2120147


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